Frequently Asked Questions - Find Answers to Your Queries | The Sweetie Shoppie

How to Order? Simply pop your favorite sweets into the basket and head over to checkout. Want to send a gift? Add a personal message before finalizing your order. Need help? Hit up our live chat anytime.

Delivery Zones? We ship across the UK, including Northern Ireland, Scottish highlands, and islands. Sweet, right?

Pick-Up Option? Sure thing! Collection’s by appointment in East Tilbury, Essex. Just note down your preferred time at checkout, and we’ll sort the details. For same-day urgency, drop us a message.

Local Deliveries? Indeed! We hand-deliver in Thurrock and Basildon areas within 48 hours. Just complete your checkout, and we’re on it.

Payment Methods? Choose from card, PayPal, or bank transfer online. Cash works for collections or local deliveries.

Delivery Timeframe? Order by 10 am for next working day dispatch. Weekend or post-10 am orders dispatch within 2 working days. We use next-day or 48-hour tracked services, with tracking info provided.

Customizing Pick n Mix? Totally! Create your dream sweet box from 100+ options or let us surprise you with a mix. Your choice, your treat.

Regular Deliveries? Yes! Subscribe for sweet delights at your doorstep regularly. Let’s chat about your sweet preferences.

Sending Gifts? Of course! Just enter your pal’s details at checkout and add a gift message to brighten their day.

Order Delays? Delays are rare but do check your tracking or get in touch for updates. We’re here to help.

Gifting Options? We’ve got gift-wrapping, personalized delivery, and gift cards to make your present extra special.

Supplying Businesses? Absolutely! We’re all about supporting events, parties, weddings with VAT receipts, 30-day terms, and more. Let’s talk business sweets.

Product Shelf Life? Expect a minimum of 6 months, with many sweets lasting 12 months or more. Freshness guaranteed.

Not Satisfied? We aim for perfection, but if things aren’t sweet, reach out. Your happiness is our mission.